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System Engineer

Job Type
8 Sep 2022
Role: Systems Engineer Location: London / Remote This role serves as a dual purpose: Provide customers with support based on the customer's technical problems related to their building systems as well as provide on-site and remote technical support to installers, and subcontractors. And responsible for creating control databases, documentation management, and delivering task oriented projects for the ESI Energy Program. May be required to perform field start-up and system commissioning tasks. This role encompasses aspects of the following: Project Management, System Engineer, Energy Specialist and Project Coordinator. Principle Duties and Responsibilities Responsible for delivering the tasks required by the Energy Program Manager. These are task-oriented endeavors ensuring the success and time lines of the Energy Management Program. Performs programming of control applications using various software tools to support operator workstations, DDC field panels and third-party integration devices connected through multiple communications protocols. Remote installation of software and control programs. Works with Energy Program manager to ensure delivery of projects. Develop system graphic displays, according to project specifications or sales proposal. Capable of understanding electrical components and power meters. Performs system analysis and diagnostics. Isolate and troubleshoot problems, take corrective action if possible. Answer customer's calls by telephone and/or email to determine the nature of the problem and responds to each situation by assessing customer's needs and provide clear and accurate responses to customer. Articulates resolution to a customer's problem clearly both in verbal and written communication. The resolutions must be explained to the customer in a format that is understandable to the customer. Facilitates resolutions that are in the best interest of the customer and ESI. Isolate and troubleshoot problems, take corrective action if possible. Document problem and resolution and report findings back to Account Executive for customer follow-up. If required, re-create customer problem in-house for the purpose of testing solutions. Responsible for keeping the customer and ESI management advised of any outstanding and reoccurring problems with products, services, or customers. Communicates regularly suggested improvements to the various communications and interactions with ESI, by the customer. Will Deep Dive into Customer's power meters, and how they relate to their equipment and usage. Advise Sales/Solutions team of new opportunities to see additional products or services. Education Required Associate Degree in HVAC, Electrical or Mechanical, minimum three years industry experience, or minimum one year experience as a Systems Support Representative with Environmental Systems. Preferred Bachelor's Degree in HVAC, Electrical Engineering or Mechanical Engineering Work Experience Preferred Minimum three year work history in Electrical or similar industry. Knowledge Experience with control and HVAC and Electrical systems and their terminology. Must possess a thorough knowledge of the use, setup and operation of Windows-based computers and desktop applications such as MS-Word and MS-Excel. Automation Controllers. Skills Must possess excellent verbal and written communication skills Must exhibit a professional attitude Functions Must be flexible with schedule, including working some nights and holidays when requested. Must be willing to travel including some overnights. Certificates, Licenses, Registrations A valid driver's license with a good driving record for applicable vehicles, without restrictions, or limiting conditions. (Corrective lenses permitted) EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. ABOUT CBRE CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton
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  • Job Reference: 707265756-2
  • Date Posted: 8 September 2022
  • Recruiter: CBRE (LFM)
    CBRE (LFM)
  • Location: London
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent