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Participant Experience Agent (Temp)

Milton Keynes, Buckinghamshire
Job Type
8 Sep 2022
Participant Experience Agent (Temp) Location: Milton Keynes Office Based Our established client is currently seeking a Participant Experience Agent to join their team on a temporary basis. The role will be to start in September, through to January 2023 (must be available to work the days in between Christmas and New Year). The successful candidate will have excellent communication skills, both written and verbal and be happy to engage with our customers by email. Key Responsibilities: To administer participant queries through the campaign hotlines and email helpdesk facilities The Customer Service agent will provide responses to participants via email Maintaining SLAs for our various clients Administration of the database for the needs of the team and customer Other ad-hoc duties as required Key Skills/Experience: The ability to prioritise and time manage workload Communication skills written and verbal Experience communicating via email Key Words: Communication, Customer Service, Customer Service Agent, Administration, Order Processing, Call Centre, Contact Centre FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions. Our sector experience includes working with a range of business-to-consumer (B2C) and business-to-business (B2B) companies within the Communications, Technology, Media, Leisure, Consumer Goods, Retailing, Food & Drink and Health & Beauty sectors for both Client and Agency side throughout the UK
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  • Job Reference: 707254308-2
  • Date Posted: 8 September 2022
  • Recruiter: FS1 Recruitment
    FS1 Recruitment
  • Location: Milton Keynes, Buckinghamshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary