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Medical Administration Assistant

City, London
£10.50 to £12.50 Per Hour
Job Type
8 Sep 2022
Medical Administration Assistant (EMIS Web) London N4 10.50-12.50 per hour / negotiable depending on experience Full time - 36 hours per week (on a rota between 8.00 am - 6.30 pm Monday - Friday) Main purpose of Job: -to handle enquiries from all patients efficiently and courteously and with a polite and professional, understanding, caring and kind manner, -to observe strict confidentiality on all information concerning patients, -to ensure that computerised appointment systems are well maintained, -to work in accordance to practice protocols, -to support the practice team in their efforts to create a friendly and relaxed atmosphere where patients will feel welcome. Main Duties, include but are not limited to: Print Session Slips (lists of patients attending the doctors' surgeries) at the beginning of each afternoon (and morning) surgery, from EMIS computerized Appointment System. Receive requests for Repeat Prescriptions from patients and forward to appropriate GPs to action. Answer general enquiries from patients, explaining surgery procedures, making appointments and taking 'Telephone Consultation' messages and taking time to explain to patients the various ways they are able to see/speak to a Doctor; follow the Appointments Procedure and attending to Ante-natal bookings and appointments as necessary. Advise patients of relevant charges for private services (from list), accept payment and issue receipts for same, obtaining signature from colleague in Receipt Book. Clear doctors rooms after each surgery, of patient records, related correspondence and other paperwork to be 'Actioned' by Reception Team and other Practice Team members, i.e Secretary, Practices Nurses, Healthcare Assistant (HCA). Ensure waiting areas are kept neat and tidy before and after surgery. Registration of new, (and occasionally temporary and medical emergency) patients, (Patients who are not registered with Practice, but may need to be seen on temporary basis or as a medical emergency, onto EMIS computer system and make new patients a health check appointment to see the Healthcare Assistant, if NOT on Medication. If Patient is on medication book appointment with the practice nurses. Ensure hospital and specialist correspondence, reports and laboratory results are Filed and/or scanned into the correct patient's computerised medical record file and forward to appropriate clinician for clinician to action. Ensure paperwork is 'Actioned' daily, i.e. Action Tray, Urgent Records and Health Authority paperwork. Prepare new patient medical record envelope when new patients medical records arrive in the practice from PCSE/Capita and pass for 'Summarizing' onto the patient's computer record to practice Medical Summariser. Any other delegated duties considered appropriate to the post. This is not a complete list of full expectations, as the last bullet point confirms, and other tasks relative to the role are to be expected. For further information or for a full list of duties for this job role, please reach out by email on the below address. Please note there is also a requirement to attend training which may be either internally or externally located. If you are EMIS trained and interested please send your CV to removed) or click apply now
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  • Job Reference: 707258628-2
  • Date Posted: 8 September 2022
  • Recruiter: Lifeline Personnel
    Lifeline Personnel
  • Location: City, London
  • Salary: £10.50 to £12.50 Per Hour
  • Bonus/Benefits: Negotiable depending on experience
  • Sector: Administration
  • Job Type: Permanent