Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. We operate a service which puts people first. Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one's rights and responsibilities? As a Generalist Adviser/Caseworker, you will be part of a dedicated team helping in the delivery of advice and casework on full range of advice enquiry areas. We welcome applications from experienced advisers or from candidates with some relevant experience who are committed to completing your generalist training with us. You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with diverse range of people including vulnerable clients. You will be committed to developing your skills and happy to work flexibly, including from home, since we offer advice services on the phone, via digital technologies and face to face. While we are based near Royal Oak station the role is also likely to include working from community settings in Westminster. We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally and your career within the organisation. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible working environment where you can work some days from home. We value diversity, promote equality and challenge discrimination here at Citizens Advice Westminster. We strongly encourage applicants from all parts of society and believe that diversity is what makes us leaders in what we do. If you are ready to be part of this community organisation who offer vital service to people who need our help, then click apply and complete the application process.