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Field Services Manager - Supply

Redhill, Surrey
£54,500 to £55,000
Job Type
8 Sep 2022

DC446 - Field Services Manager - SupplyLocation - RedhillSalary - £55,000Overview:First Military Recruitment is working in partnership with our client to recruit a Field Services Manager to join their team in Redhill.The Field Services Manager will manage the repair and maintenance of the water mains network, leading around 30 employees through 3 direct reports. You will ensure that works are carried out in compliance with health, safety, environmental and quality standards, minimising the risk of supply interruptions or water quality issues. You will work with others across the business to manage and report on the performance of supply chain partners, develop commercial strategies to drive service improvements and efficiencies.Reporting into the Head of Supply, you will collaborate with managers and team members across the Supply department to improve the overall effectiveness of activities. You will be responsible for managing people processes, performing monthly one-to-one sessions with team members and reviewing and implementing training and development plans.This is an exciting opportunity for you to become part of a collaborative company, drive performance and embed a customer-centric culture.Duties and Responsibilities:

  • Manage the planning and delivery of repair and maintenance activities, end-to-end streetworks processes, and manage the costs associated with permits, FPNs, defects, and overruns.
  • Review daily, weekly, and monthly performance data; adapting plans to ensure compliance with SLAs whilst achieving budget.
  • Maintain the highest standards of customer satisfaction, ensuring that all on-site activity is in line with health and safety, environmental and quality standards.
  • Provide support as part of the emergency team in the event of an emergency that could affect the company's operation or service delivery.
  • Provide leadership and technical support to the team, communicating clear expectations of appropriate behaviours.
  • Liaise with external stakeholders including Contractors, consultants, Environmental Groups, and Highways Authorities.
  • You will be part of the company's Incident Management Team and may be required to operate as part of an 'out of hours' standby arrangement to provide decision making support.

Skills and Experience:

  • Hold a relevant qualification within further education as well as a streetworks qualification.
  • Experience of managing direct and contract labour force.
  • Knowledge of NEC3 and NEC4 contract management highly desirable .
  • Experience within the streetworks industry and be able to demonstrate your ability to lead and develop a team.
  • Strong communications skills and able to build relationships at all levels of the business, as well as with external stakeholders.
  • Hold a NEBOSH qualification as well as chartered or qualified status with ICE, APM or CIWEM as well as having experience in the management of Water or Utility contracts highly desirable .

In return our client offers:

  • Salary £55,000 per annum.
  • Company car.
  • Monday to Friday working week, with a requirement to be on an OOH standby rota to provide emergency decision making support.
  • Up to 10% employer contribution towards Aviva's Group Personal Pension Plan.
  • Life assurance.
  • Simply Health cash plan, Surgical Choices and Rewards.
  • Bonus scheme.
  • Aqualibrium - a wellbeing programme including Mental Health First Aiders and free annual comprehensive health check.
  • 23 days holiday per year, increasing to 27 with length of service.
  • Salary Finance: Financial education, saving and personal loans.
  • Discounts with our subsidiaries and on-site garage as well as local retailers.
  • One day's paid volunteering per year.
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  • Job Reference: 707319725-2
  • Date Posted: 8 September 2022
  • Recruiter: First Military Recruitment
    First Military Recruitment
  • Location: Redhill, Surrey
  • Salary: £54,500 to £55,000
  • Sector: Sales & Marketing
  • Job Type: Permanent