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Field Engineer

Location
Peterborough, Cambridgeshire
Job Type
Permanent
Posted
30 Aug 2022
Company:
Finning (UK) Ltd

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
DiPerk Power Solutions are the only authorised OEM distributor for Perkins Engines in the UK and Ireland, providing support for complex or minor repairs and regular interval servicing for plant, electric power, agricultural or marine equipment

We are looking for a dedicated Field Engineer to respond to customer's field repair and service requests. This will involve diagnosing and providing comprehensive detail about the nature of the problem to the customer and Diperk, to construct a quote as requested by the customer within a cost and time effective manner.

Job Description:

As a member of the Finning Group, DiPerk has access to the skills and expertise of one of the premium service providers in the plant and power generation industry, benefiting from world-class facilities, the latest technology, tooling, and industry leading safety and quality processes.

Main Duties
You will provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to align with customer's site requirements.
Undertake a local site risk assessment prior to commencing service work, preparing an appropriate method statement in line with standard situation procedures and principles.
Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be arranged with the customer.
Undertake repair and service work on the machine to the agreed work plan.
Inspect and test completed machine to ensure unit is operating to expected performance levels, removing and dispatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Complete all service reports and warranty documentation to enable the correct and timely charging of the customer and suppliersSkills and Knowledge

• Formal apprenticed trained or a development opportunity for a qualified apprentice

• Served as a workshop engineer working on diesel engines

• Experience of a variety of diesel engine powered equipment is important.

• Knowledge in the use of field based diagnosis tools and equipment essential.

• Communications skills in negotiating a practical and commercially significant solution are important.

Essential Skills:

• Knowledge of engine overhauls and repair including maintenance, stripping and rebuilding

• Electrical troubleshooting experience

• Knowledge using diagnostic tools such as Perkins EST, CAT ET or similar

• 3 - 5 years Post apprentice experience

Desirable skills:

• Perkins Engine Knowledge

• Generator Experience

• Marine Engine Experience

For this role the candidate will be supplied with a service van, laptop and mobile phone they will also receive distributor level training using the latest diagnostic equipment.

We are committed to diversity and inclusion at Diperk, to build and sustain a diverse and talented workforce. As an equal opportunity employer, we encourage applications from all qualified individuals.

We are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities
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Details

  • Job Reference: 698065252-2
  • Date Posted: 30 August 2022
  • Recruiter: Finning UK & Ireland
    Finning UK & Ireland
  • Location: Peterborough, Cambridgeshire
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent