We have a number of Customer Service (Call Centre) roles available as well as Administration roles to support that team as well. The roles are initially on fixed term contract but could lead to permanent positions. Customer Service starts on a 6 month contract and the Administrator roles start on 8 month contracts.
The Customer Service and Admin support roles will include:
- Delivering excellent customer service over the phone or through administrative support and over email
- Receiving inbound calls in a call centre environment or answering incoming emails for the admin team
- Working as part of a team to ensure customers are attended to effectively
- Learning company products and services and undertaking internal development and training
The hours are on a rota between 9am and 7pm Monday to Friday and with the Call Centre will include some Saturday mornings with Saturday hours given back to you in the week.
The salary is £20,261 plus a monthly cost of living bonus and an excellent working environment as well as great company benefits.
The role will involve training for 4 weeks in the office full time then be hybrid, with 2 to 3 days a week from home if requested.
First Recruitment Services are acting as an Employment Agency in relation to this vacancy.