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Business Development Assistant

Berkhamsted, Hertfordshire
£20,000 to £26,000
Job Type
8 Sep 2022
AllenDay have a fantastic opportunity for an analytical, process driven individual to join a well-established organisation in Berkhamsted as a Business Support Assistant. You will be responsible for assisting the Head of Key Accounts in ensuring that the customer s expectations are met both on existing placed orders and new order enquires. Working with the team, you will also smoothly manage the order process from pre ordering to successful delivery. Customer/Internal Communication Manage the e-mail correspondence across several in boxes and assessing which enquiries require attention and by whom. Provide administrative support for the Head of Key Accounts. Manage the flow of customer communications. Be responsible for ensuring that customers are kept updated. Prepare regular and ad hoc stock update reports for our customers Quotation & Ordering Managing the sampling process efficiently and effectively. Liaising with the factories to obtain prices, lead times and samples Ensure samples are prepared and packaged with correct and clear information and courier despatched. Support the Head of Key Accounts with creating quotes within the agreed margin guidelines and customer pricing matrix. Submitting quotes, keeping track of what s been sent and when, chasing feedback Ensure that all customer orders are processed quickly and accurately, keeping the customer updated throughout. Create and maintain all customer files. Communicate agreed cost prices with the procurement team to ensure supplier purchase orders are raised where necessary. Customer Service Monitor the shipping dates and where changes occur work with the Head of Key Accounts to manage customer expectations Discuss any issues arising Monitor and respond to all inbound enquiries via phone or email to maximize sales opportunitie
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  • Job Reference: 707256514-2
  • Date Posted: 8 September 2022
  • Recruiter: Allenday
  • Location: Berkhamsted, Hertfordshire
  • Salary: £20,000 to £26,000
  • Sector: Administration
  • Job Type: Permanent